Frequently Asked Questions About Insurance Claims

1. Will checking on my deductible or inquiring about an auto glass claim raise my insurance rates?

Asking your insurance provider about your policy coverage and deductibles is not considered a claim.

2. Will filing an auto glass claim count towards my insurance policy?

In many cases, insurance companies will not count auto glass damage as a claim on your policy. To be certain, please refer to your policy or contact your agent and/or insurance provider to confirm your specific coverage.

3. What if I only have liability coverage?

Because liability insurance only provides coverage for damages to another vehicle, auto glass services are not covered under your liability policy. Rock-Chip Doctor offers payment options including cash or checks.

4. Will all insurance companies waive my deductible if my windshield is repaired rather than replaced?

Many insurance companies cover windshield repair at 100 percent coverage with no deductible. A representative will be happy to help you with your questions regarding insurance coverage.

5. Do I need to contact my agent or insurance company before I contact Rock-Chip Doctor?

We're experts at verifying coverage, filing the claim and handling all the paperwork. In many cases, we have coverage information available online. If not, we'll contact your insurance company and submit the claim on your behalf.